Privacy Policy

At Babycuddlecove, operated by HUGO ECHOMARKET LLC, protecting your privacy is extremely important to us—especially as we serve families and children. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe when you visit or shop on our website.

1. Information We Collect

We collect personal information only when it is necessary to provide our services. The type of information collected and the purpose will always be clear at the point of collection.

• Contact & Order Information: Name, email address, shipping address, and billing details provided when placing an order or contacting our support team.
• Payment Information: Payments are processed securely through trusted third-party providers. We do not store or have access to your credit or debit card details.
• Log & Usage Data: Standard website data such as IP address, browser type, device information, pages visited, and timestamps to help us understand site performance.

2. How We Use Your Information

The information we collect is used responsibly for the following purposes:

• To operate, maintain, and improve our website and services.
• To process and fulfill orders for children’s apparel.
• To send order confirmations, shipping updates, and important service notifications.
• To personalize your shopping experience and improve product offerings.
• To detect, prevent, and protect against fraud or unauthorized activity.

3. Data Security & Protection

We take appropriate technical and organizational measures to safeguard your personal data:

• SSL Encryption: All sensitive data transmitted through our website is protected using Secure Socket Layer (SSL) encryption.
• Secure Payment Gateways: Transactions are handled by PCI-compliant payment processors.
• Restricted Access: Only authorized personnel have access to personal information, strictly for operational purposes.

4. Cookies & Tracking Technologies

We use cookies to enhance site functionality, remember user preferences, analyze traffic, and improve overall user experience. You may control or disable cookies through your browser settings; however, some features of our website may not function properly as a result.

5. Third-Party Services

Our Privacy Policy does not apply to third-party websites or services, including payment providers or analytics platforms. We encourage you to review their respective privacy policies for detailed information about their practices.

6. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal or operational requirements.

7. Children’s Privacy

Protecting children’s privacy is especially important to us. We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal data through our website, please contact us so we can promptly remove the information.